CALL US: 0800 112 0112

Delivery Information

We offer FREE STANDARD DELIVERY* on all orders. Please be advised this will be either a courier to door or pallet to kerbside service only.

Your order will usually arrive within 2-5 working days (unless otherwise stated on the item's delivery tab on the product page) for most of the UK mainland. If we cannot supply the goods within this time frame we will contact you to inform you as soon as possible.

If you require a more personalised service, we are able to offer a two man service which includes a phone call to book a suitable day for delivery and they will bring the item into your room of choice. We also have the facility for them to assemble some items for an additional charge. This service is usually provided within 5-14 working days of ordering.

Pallet deliveries are to the kerbside only. Some items arrive on a wooden pallet and the driver is not responsible for removing the packaging or setting out the furniture. Should a second delivery of the same items be requested a re-delivery fee will apply.

Whilst we offer free delivery on all items we do subsidise your delivery fees, therefore if you wish to return any items, notwithstanding our Returns and Refunds Policy, we reserve the right to refund less than the original purchase price.

The majority of larger items will generally be delivered by a vehicle via tail-lift to a hard standing level area using a manual pallet trolley, so please be sure your property is accessible for this type of delivery.

For orders of multiple items, the estimated delivery date will be assigned according to the longest lead time. If multiple orders are placed for the same delivery address, these will be grouped and the estimated delivery date will again be chosen according to the longest lead time.

If you are outside of the UK and are interested in our products, please contact us to get a shipping quote tailored to your order. By quoting manually we are able to ensure we charge a fair price for shipping for the item you wish to purchase.

*If your delivery address is in the Scottish Highlands & Islands, Isle of Wight, Isle of Man or Northern Ireland an additional delivery surcharge will apply.